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Preguntas frecuentes
Answers to the questions we hear most often. For anything else, our Customer Care team is here for you.
Orden
Sí, hacemos envíos a todo el mundo. Se aplicarán gastos de envío al finalizar la compra. Ofrecemos descuentos y promociones todo el año, así que estate atento a nuestras ofertas exclusivas.
Depende de tu ubicación. Los pedidos procesados aquí tardan entre 5 y 7 días hábiles en llegar. Los envíos internacionales pueden tardar entre 7 y 16 días. Recibirás los detalles de la entrega en tu correo electrónico de confirmación.
¡Puede contactarnos a través de nuestra página de contacto! Estaremos encantados de ayudarle.
Returns & Exchanges
Yes, you may return unused items within 30 days of delivery.
Exchanges are available for the same or higher value items within 30 days.
The Perfume Capsule™
Each Bellarose jewel contains a patented capsule that holds 1–2 drops of your favorite perfume. The scent remains enclosed for up to 5 days, even after showering.
Yes. Our materials are hypoallergenic and water-resistant, ensuring safety and comfort.
Simply open the capsule, add 1–2 drops of perfume, and close. A ritual that takes seconds.
Materials & Warranty
Bellarose jewels are crafted from 316L stainless steel or 14K gold plating.
Yes, every piece is covered by our 50-year guarantee — protecting against material or craft defects.
Yes. They are designed to resist daily exposure, including showering.
Payments & Customer Care
We accept all major credit cards and secure online payment methods.
Through our Contact Page, email, or Customer Care. We aim to respond within 24 hours.
Still have a question?
Contact our Customer Care team here.